The power indicator should now turn green. If the power indicator is not illuminated, move the power switch on the bottom of the mouse to the 'ON' position. The power indicator on top should be green. For instructions on changing your mouse battery, see answer 1500002195561. Radio frequency (RF) interference from other sources, such as:įix or rule out the potential problems listed above.Using your wireless mouse on metal surfaces.Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your USB receiver must be plugged directly into your computer).Moving the USB receiver to another computer.Moving the USB receiver from one port to another.The connection between the mouse and the Unifying receiver can be lost for several reasons, such as: I've been using this mouse and keyboard combo now for at least 4 years, so I'm really eager to get the mouse working on my MacBook.When your mouse isn't working, the problem is likely a lost connection. The Microsoft IntelliPoint software states 'no Microsoft mouse devices found', so I'm certain this driver isn't interfering with the Logitech one. This is my work laptop, and at work I use a wireless Microsoft mouse. Plugging the receiver into a different USB port.Un-pairing the keyboard, so only the mouse is paired.

Un-pairing the mouse, restarting the machine and then re-pairing it.I have the latest Logitech drivers installed, and the Logitech Control Center software recognises that the mouse is switched on, and even knows what level of battery it has:ĭespite this, none of the buttons work and moving the mouse doesn't move the cursor. Both work through the same USB receiver as intended when plugged into a Samsung Notebook and PlayStation 4 console, but for whatever reason, only the keyboard works when plugged into the MacBook. I have a Logitech wireless keyboard and mouse combo M310 and K520 which I've been using for a few years. I'm running version 10.12.6 of macOS Sierra on a 2013 MacBook Pro.

Logitech mouse mac not working